Stop making your communication all about you- your need to share information, get feedback or drive different behavior. This episode is all about making an authentic connection and building relationships for better.
- Always assume positive intent- even if you have a negative reaction. Then engage in a conversation with the other person before inventing your own story about what happened and why.
- Avoid using violent or combative language that conveys judgement or contains accusations.
- Being in conflict triggers the fight or flight response, automatically putting you in defensive mode where there is no space for creating solutions.
- Use language that encourages the other person to engage and relate to you. Start by saying “I notice…” then “I feel…” then “I need…”
- Don’t be afraid to be vulnerable. Vulnerability creates authenticity. Authenticity is needed for trust Trust is the foundation of every relationship.
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Stay Inspired,
Angela
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Into/outro music Alive by Richard Wasson Copyright 2019
Version: 20241125
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